Privacy Policy

Madelocal Privacy Policy Last updated: October 28, 2025 Madelocal (“we,” “our,” or “us”) operates the website https://www.madelocal.app and associated services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Madelocal, you agree to the terms of this Privacy Policy. ⸻ 1. Who We Are Madelocal is a Texas-based marketplace connecting local buyers and sellers of homegrown and homemade goods. We are committed to protecting your privacy and handling your data transparently and securely. ⸻ 2. Information We Collect We collect information to provide and improve our Service. The types of information we collect include: • Personal Information: Name, email address, phone number, address, and payment information. • Account Data: Username, password, and account preferences. • Transaction Information: Orders placed, items purchased, payment method, and delivery details. • Usage Data: IP address, browser type, pages visited, time and date of access, and referring URLs. • Cookies and Tracking Technologies: Used to enhance user experience and analyze site performance. ⸻ 3. How We Use Your Information We use the information we collect for purposes such as: • Creating and maintaining your account. • Facilitating transactions between buyers and sellers. • Processing payments and coordinating deliveries. • Providing customer support. • Sending administrative or transactional communications. • Improving and personalizing the Service. • Complying with legal obligations. ⸻ 4. Text Messaging If you choose to receive SMS notifications, we will use your phone number to send order updates, delivery reminders, and other transactional alerts related to your account. Message frequency varies. You may opt out of SMS communications at any time by replying STOP to a message or contacting support@madelocal.app. We do not sell or rent your phone number to third parties. ⸻ 5. How We Share Your Information We may share your information in the following circumstances: • With Service Providers: To facilitate transactions, payment processing, or delivery. • With Sellers and Buyers: Limited information necessary to complete a transaction. • For Legal Purposes: If required by law or to protect our rights and users. • With Affiliates: For legitimate business operations and improvements. We do not sell personal information to third parties for their marketing purposes. ⸻ 6. Data Security and Retention We implement reasonable administrative, technical, and physical safeguards to protect your data. Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. ⸻ 7. Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to enhance user experience and analyze site traffic. You can manage or disable cookies through your browser settings, but some features of the Service may not function properly without them. ⸻ 8. Your Rights and Choices Depending on your location, you may have the right to: • Access, correct, or delete your personal information. • Withdraw consent for processing your data. • Opt out of certain communications. • Request a copy of your data in a portable format. To exercise any of these rights, contact us at support@madelocal.app. ⸻ 9. Children’s Privacy Our Service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it immediately. ⸻ 10. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be reflected with a new “Last updated” date at the top of this page. By continuing to use the Service after an update, you agree to the revised policy. ⸻ 11. Contact Us If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at: Madelocal LLC Email: support@madelocal.app Website: https://www.madelocal.app ⸻ © 2025 Madelocal. All rights reserved. The best food and goods are Madelocal.